Perform a price override

In certain situations, it is necessary to change the preset price of an item for a single transaction. To do this, a Price Override key must be programmed on the keyboard with the "Price Override" fixed function. Please note that if Setting 63 - "Manager required to override prices" is enabled, managerial rights will be required to override prices.

Example 1: To override the set price of a product, enter the price ($20.99), press the "Price Override" key and enter the PLU code (12 - NY Steak) followed by the PLU key.

When performing a price override, the price must be entered with or without decimal places depending on Setting 32 - "Enter Decimal Digits as Integers".  If enabled (set to true) entering 700 or 7.00 will both be interpreted as $7.00. If this option is disabled (set to false) 700 will be interpreted as $700.00.

Please note that the previous examples given assume that Setting 6 - "Number of decimal digits" is set to 2. If the number of decimal digits was set to 3 and Setting 32 was enabled, 700 will be interpreted as 0.700 and 7000 will be interpreted as 7.000.  

Example 2: To override the set price of a product that is programmed directly on the keyboard, enter the price ($5.00), press the "Price Override" key and press on the item key.

If you receive a "Product not found." message, please ensure that you have entered a valid product PLU and that Setting 7 - Product Lookup by SKU has been disabled (Off). Or, if Setting 7 - Product Lookup by SKU has been enabled (On), enter the SKU after pressing the "Price Override" key.

Example 3: To override the set price of product using the SKU, enter the price ($4.99), press the "Price Override" key and enter the SKU code (60050779 - Budweiser) followed by the PLU key.

Example 4: The item may also be scanned directly without the need to manually enter the SKU and press on the PLU key.