Perform a transaction hold

The function to suspend (hold), allows cashiers to temporarily suspend a sale and proceed to the next sale.  The user can then recall the suspended transaction to complete the original sale. This is useful in situations where there are complications experienced by the seller or buyer, such as items without a price or where the buyer does not have sufficient funds. This operation saves time, since the cashier can proceed to the next sale without having to wait on the buyer. A Hold key must be programmed on the keyboard with the "Hold" fixed function. To suspend a sale simply press the hold key and proceed to the next customer. To recall the sale, press the Hold key again and complete the original transaction.

Example 1: Once a transaction has been started, press on the Hold key to suspend the current transaction and display a “Transaction On Hold” message in the transaction display area. A TH icon at the top of the register display area will also be displayed to indicate that you have a transaction on hold.

You may then press on CLEAR to clear the transaction display area or simply start entering a new transaction.

Example 2: To recall the held transaction, press on the Hold key before starting a new transaction. The held transaction will be redisplayed in the transaction area and the TH icon at the top of the register display area will be cleared. You will receive an "Invalid Sequence" message if your are in the middle of a transaction and attempt to recall a hold or when there is no held transaction to recall.

You may then proceed by adding or removing entries and tendering, or by cancelling the transaction.

Note: Since Held transactions are stored, but not yet tendered. It is recommended that you complete or cancel all held transactions before generating your Z reports.